Cancellations and Policies


RETAINERS:

CANCELLATIONS:

Due to the time of each appointment, we do require 72 hours notice for any rescheduling or cancellations.

MORE THAN 72 HOURS: If you cancel more than 72 hours notice, you will be rescheduled at no extra charge

Our front desk staff will reach out to you to collect your cancellation fees, and no further booking will be permitted until fees are paid.

We value and appreciate you + your time, and appreciate your reciprocal respect.

LATE:

If you are more than 15 minutes late to your appointment, we will have to reschedule you, and the cancellation charges will apply

Color appointments require a $100 retainer, and extension appointments require a $500 deposit. If you need to reschedule, the retainer is transferable (if 72 hours notice is given) but again, is NON REFUNDABLE. NO EXCEPTIONS.

All new clients are required to place a NON REFUNDABLE retainer in order to book an appointment at salt strands. This will go towards your service the day of your appointment. 

LESS THAN 24 HOURS: No shows and appointments canceled with 24 hours or less notice, will be charged 100% of the scheduled service

LESS THAN 72 HOURS: If you cancel less than 72 hours before your appointment, you will be charged 50% of your scheduled service. 

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